Refund Demand Letter
Request a refund for products or services that were defective, not delivered, or did not meet expectations.
About This Demand Letter
A refund demand letter is a formal request for your money back when a company has failed to honor their return policy, sold you defective merchandise, or failed to provide services as promised.
When to Use This Letter
- A product was defective or not as described
- Services were not rendered as agreed
- Customer service hasn't resolved your issue
- The company is ignoring your refund requests
What's Included
Our refund demand letter template includes:
- Transaction details and proof of purchase
- Clear statement of the issue
- Amount of refund requested
- Deadline for resolution
- Reference to consumer protection laws
Frequently Asked Questions
When am I entitled to a refund?
You may be entitled to a refund if a product is defective, services were not provided as promised, or the seller has a stated return/refund policy that applies to your situation.
How long do I have to request a refund?
This depends on the seller's policy, state consumer protection laws, and the nature of the issue. Generally, act promptly once you discover a problem.
What if the company refuses my refund request?
Options include filing a complaint with your state attorney general, the BBB, or the FTC. You may also dispute the charge with your credit card company or pursue small claims court.
State-Specific Information
Laws regarding refund demand letters vary by state. Select your state for specific guidance:
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